FORT LAUDERDALE, FL, June 4, 2018 – The Results Companies has been awarded “Rookie of the Year”, by NICE inContact at their 2018 Interactions Conference. The event took place on May 15th, 2018 in Orlando, Florida, where over 2000 professionals joined together to discuss the most recent advances in NICE products and solutions, including Robotic Process Automation.
FORT LAUDERDALE, FL, April 27, 2018 - The Results Companies is elated to announce that we will once again be exhibiting at the Blue Cross Blue Shield National Summit at the Orlando World Center Marriott from May 1-4, 2018. As a premier customer experience provider with extensive expertise in the healthcare realm, Results strives to remain informed on the latest advancements within the industry to provide the most innovative solutions for our customers.
FORT LAUDERDALE, FL, August 16, 2017 – The Results Companies ("Results"), one of the world's leading Customer Experience Management providers, announced today that it has completed the acquisition of USA800. The acquisition of USA800 continues Results' strategic growth plans and provides both Results and USA800 customers with expanded capabilities and Resources.
FORT LAUDERDALE, FLORIDA, August 23, 2016 – The Results Companies (Results), one of the world’s leading Customer Experience providers, has begun handling customer interactions in support of MoneyGram in their new Palestine, TX facility. The state-of-the-art facility will bring more than 500 jobs to the Palestine area. MoneyGram is the first Results partner to begin operations in the site. The new center will allow Results to accommodate current and future growth needs for exceptional customer service operations for MoneyGram and other Results customers.
The Results Companies is pleased to be hosting another Customer Experience Professional Association (CXPA) Local Networking Event for the South Florida chapter. Results is excited to once again be a part of the international celebration for Customer Experience (CX) Day in line with the annual Customer Experience week.
When: Wednesday, October 5, 2016
6:00PM - 8:00PM
Where: Vinos on Las Olas
2 E Las Olas Blvd
Fort Lauderdale, FL 33301
Mobile, AL – June 1, 2017 – The Results Companies (Results), one of the world's leading Customer Experience providers, is looking to hire over 400 employees at our Mobile, AL site, with positions including Customer Service Representatives, Bilingual Customer Service Representatives, Sales Agents, as well as Supervisor, Management and Leadership positions during the month of June. Results is a global company that provides premier customer service for all of our Partners.
The Results Companies in partnership with Patrick Henry Community College (PHCC) in Stuart, VA, is pleased to announce the next graduating class of Results University, an innovative 12 month continuing education program.
FORT LAUDERDALE, FL, July 26, 2016 – The Results Companies (“Results”), one of the world’s leading Customer Experience Management providers, continues to expand in Virginia with 200 jobs being added to the Stuart, Virginia location. The Results Companies will be hosting a hiring event with several open positions in Customer Service, Site Operations Management, Training, and Supervisory roles. This hiring event is set to accommodate current and future growth needs for a major medical insurance provider and Fortune 500 retailer.
It’s a big world after all. Just ask anyone … the world is getting smaller. Smart phones make it possible to check the weather in China. Hourly flights can drop you off anywhere in the country within hours. Video conferencing lets you attend business meetings from your bedroom. These days, it’s all about shrinking things down to manageable size. Except in the customer contact industry. This paper explores the age-old question of whether bigger is necessarily better when it comes to your customers and selecting a customer solutions provider.
The telecommunications leader examined in this case study is America’s premier consumer provider of wireless and wireline services to more than 55 million customers worldwide. The company has developed, engineered, and deployed a wide range of telecommunications technologies including the launch of the country’s first wireless 4G service. The Telecom Company launched a series of marketing initiatives designed to drive potential customers to pick up the phone and inquire about their Postpaid cellular products and accessories.